Our first three marketing engines already have dedicated functional leads running day-to-day execution. You lead the people, connect the priorities and own the results. The fourth, Customer Experience, requires cross-functional leadership.
CRM & Digital: Lead a senior functional owner across CRM, loyalty, paid media and delivery, connecting customer acquisition and retention to commercial priorities.
Brand & Content: Lead a dedicated functional owner across social, content, community and PR. Coach internal talent and creative partners, overseeing creative direction, storytelling, tone of voice and brand assets.
Events & Local Store Marketing: Lead a dedicated functional owner driving restaurant openings, local partnerships, community engagement and pasta-making experiences, ensuring commercial impact and effective execution.
Customer Experience: Work cross-functionally with Product, People & Culture and Retail to strengthen product belief, hospitality, storytelling and service standards, turning great guest experiences into loyalty and brand advocacy.